Support Overview
FAQs
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About Budget Dialup
Internet Connection and Budget Dialup Email Assistance
All Budget Dialup support is handled via email. Budget Dialup does not provide telephone technical support. Submit questions to support@budgetdialup.com. |
Connection Problems
| If you are not able to get connected, contact a local computer technician or follow the troubleshooting tips from our Member Site Support Pages. If you have purchased time but are not able to use it because you can’t connect, submit a refund request to support@budgetdialup.com. |
Adding Time
| If you have run out of time and need to add time, you can call the billing office at 1-888-443-5739 Monday through Friday 9:00am to 5:00pm Pacific Time. Remember that you can add time anytime using the Budget Dialup software. You can also turn on automatic billing to have your account refilled automatically. |
Lost Passwords
| If you are not able to connect due to an incorrect password, call the billing office at 1-888-443-5739 Monday through Friday 9:00am to 5:00pm Pacific Time or send an email to support@budgetdialup.com |
Billing and Account Assistance
| Please log in to your account from the Member Site. You'll find detailed information on managing your account, adding time, setting up your email and more. If you need additional assistance with your account, email support@budgetdialup.com. |
General Support
| Note that we provide support for dial-up services only--we do not provide free computer repair. We cannot assist you with malfunctioning hardware, operating systems, or modems. If you can’t connect because your modem is not working properly, contact a local computer technician for assistance. In addition, we cannot provide you with assistance in learning how to use your computer or third-party products such as an Internet Security program or Firewall. |
Technical Support
support@budgetdialup.com
Corporate Headquarters
info@budgetdialup.com
Budget Dialup, Inc.
12707 High Bluff Dr, Suite 200
San Diego, CA 92130
